How Are We Doing?

We love hearing stories from our customers, especially when they are about us. If you would like to read what customers have had to say about us in the past, then scroll down and read for yourself. We need to know how our business is operating, and we want to learn it from you. If you have relied on Certified Autoplex for your automotive needs recently, then you should write a review or testimonial online. We would greatly appreciate it.

52 Testimonials
5 out of 5 stars
5 star
50
4 star
2
3 star
0
2 star
0
1 star
0
I recently was told about Certified Autoplex from a co-worker who purchased a car from them. Given that i was in the process of buying a new vehicle, i thought i would at least visit the location. Before i go any further, i want to mention that i have never written a review for anything prior, but the experience i had with purchasing a car at certified autoplex was an amazing experiencing with absolutely no stress. I had the pleasure of working with Rich, and i plan to work with him again the ne... More
Evan Haynes
2016-01-18
Brian H. was responsive to my calls, texts and requests. He kept things moving to shorten my stay, which was great with an 8 year old.
Dana
2019-02-23
They made the entire process quick and easy. Great staff who answered all questions and were very professional. I would recommend them to a friend and will use again in the future. Lifetime Power train warranty is a huge bonus!!
Andrea
2018-12-04
Great customer service and a very friendly environment. Great doing business with. I’d gladly do business with again. They had both great cars and great automotive knowledge.
ProPilot
2018-10-31
Brian was great, very calm and easy to communicate with. Had a complicated process with financing because I did it with my credit union but they worked with me and were patient.
BMW rider
2018-09-24
Found an Expedition I was interested in on Saturday morning. I sent in an inquiry and Rick called me an hour later. An hour and a half after that, we were looking at the Expedition in person. My wife loves it, an offer is made, we buy it, we shake hands, we drive away. In 18 years of purchasing vehicles, I have never had an easier, laid back, or more pleasant experience buying a vehicle. Streamlined, fact based, problem free and to the point, just the way it should be. I’d like to thank Rick a... More
Mike C
2018-09-10
Buying a car can often be a dreaded experience but we were pleasantly surprised and very pleased with our experience at Certified Autoplex. Our sales agent, Brian Hummel, was quick to respond and a straight-shooter. After we purchased our vehicle, Certified Autoplex did an excellent job detailing our car and also touching up a couple of nicks. They even filled up the gas tank before we left when they noticed it was on low. Jason in their finance department was also great to work with. Having e... More
Kim
2018-07-31
Very good experience. Was able to do much of the negotiating from home. Not a high pressure environment. Friendly sales people, very good pricing. Definitely recommend
Patricia
2018-03-29
Would definitely buy my next car here. Terrific experience thanks to my salesperson, Gary Jones. Handled everything really well, answered all my questions and took care of me and my new (to me) car. I also inquired about an owners manual for the car since the car didn't come with one and Certified Autoplex is going to order one for me. Splendid customer service.
David
2018-03-18
I drove down from Houston to Dallas to purchase a car from Certified Autoplex. I got my car appraised in Houston and sent Certified Autoplex the offer I received and pictures of my car and they matched the offer. I arrived in Dallas with my car and they stuck to their word. They also matched a very competitive interest rate which I received from my bank. They also had all the paperwork ready for as quick of a process as car buying can be. They also didn't hassle me to purchase anything ex... More
Aman Gheewalla
2019-05-10