We love hearing stories from our customers, especially when they are about us. If you would like to read what customers have had to say about us in the past, then scroll down and read for yourself. We need to know how our business is operating, and we want to learn it from you. If you have relied on Certified Autoplex for your automotive needs recently, then you should write a review or testimonial online. We would greatly appreciate it.
5 out of 5 stars
I recently was told about Certified Autoplex from a co-worker who purchased a car from them. Given that i was in the process of buying a new vehicle, i thought i would at least visit the location. Before i go any further, i want to mention that i have never written a review for anything prior, but the experience i had with purchasing a car at certified autoplex was an amazing experiencing with absolutely no stress. I had the pleasure of working with Rich, and i plan to work with him again the next time i am looking to purchase a vehicle. He takes the time to learn what exactly you are wanting in a vehicle and does everything he can to provide you with options that meet your expectations. All of the autoplex staff is amazing, but from my experience, Rich is amazing to work with. I cannot put into words how pleased i was with the entire experience. I cannot urge you strongly enough that if you are wanting to purchase a vehicle, do not go dealer to dealer, or the leasing places you hear online. I was able to purchase an amazing vehicle in under two hours and did not have to deal with any of the pushy sales people or gimmicks at every other place i visited. GO TO CERTIFIED AUTOPLEX!!!! YOU WILL LOVE IT!!!!... More
Brian H. was responsive to my calls, texts and requests. He kept things moving to shorten my stay, which was great with an 8 year old.
They made the entire process quick and easy. Great staff who answered all questions and were very professional. I would recommend them to a friend and will use again in the future. Lifetime Power train warranty is a huge bonus!!
Great customer service and a very friendly environment. Great doing business with. I’d gladly do business with again. They had both great cars and great automotive knowledge.
Brian was great, very calm and easy to communicate with. Had a complicated process with financing because I did it with my credit union but they worked with me and were patient.
Found an Expedition I was interested in on Saturday morning. I sent in an inquiry and Rick called me an hour later. An hour and a half after that, we were looking at the Expedition in person. My wife loves it, an offer is made, we buy it, we shake hands, we drive away.
In 18 years of purchasing vehicles, I have never had an easier, laid back, or more pleasant experience buying a vehicle. Streamlined, fact based, problem free and to the point, just the way it should be. I’d like to thank Rick and everyone I came in contact with on a rainy Saturday for making my wife and I very happy customers. I will certainly be returning.... More
Buying a car can often be a dreaded experience but we were pleasantly surprised and very pleased with our experience at Certified Autoplex. Our sales agent, Brian Hummel, was quick to respond and a straight-shooter. After we purchased our vehicle, Certified Autoplex did an excellent job detailing our car and also touching up a couple of nicks. They even filled up the gas tank before we left when they noticed it was on low. Jason in their finance department was also great to work with.
Having experienced some negativity the weekend prior at another dealer, walking into Certified Autoplex was a breath of fresh air. Everyone was friendly and accommodating and they provided 5-star treatment. I’ll be recommending them to friends who are looking to purchase a new car.... More
Very good experience. Was able to do much of the negotiating from home. Not a high pressure environment. Friendly sales people, very good pricing. Definitely recommend
Would definitely buy my next car here. Terrific experience thanks to my salesperson, Gary Jones. Handled everything really well, answered all my questions and took care of me and my new (to me) car. I also inquired about an owners manual for the car since the car didn't come with one and Certified Autoplex is going to order one for me. Splendid customer service.
I drove down from Houston to Dallas to purchase a car from Certified Autoplex.
I got my car appraised in Houston and sent Certified Autoplex the offer I received and pictures of my car and they matched the offer. I arrived in Dallas with my car and they stuck to their word.
They also matched a very competitive interest rate which I received from my bank. They also had all the paperwork ready for as quick of a process as car buying can be. They also didn't hassle me to purchase anything extra such as their warranties, etc. They offered but were never pushy.
The salesman was very professional and responsive through emails or calls throughout the process. All in all, it was a great car buying experience and I'd recommend them to anyone looking to purchase a vehicle.... More