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We're located at 3340 Belt Line Rd, Dallas, TX 75234
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Map 3340 Belt Line Rd, Dallas, TX Closed Today (972) 231-3777
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Home / About Certified autoplex a dealership in Dallas Tx / Certified autoplex customer reviews in Dallas Tx

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Certified Autoplex is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

21 Testimonials
5 out of 5 stars
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I purchased my ioniq 5 from this dealership from salesman Gary Jones. Gary is a great guy and easy to talk to and shoots it straight. If you are looking to buy a preowned vehicle I highly recommend this dealership. They have many great cars on lot, EV and gas. If you stop by ask for Gary Jones. You won’t regret it. Also no, I am not related to this gentleman.
Dillon Jones (tekthesane)
2025-12-02
From the very beginning when I was just searching for a vehicle this company and these employees were just so very helpful Leanne first called me and asked about my inquiry for the Cadillac Eli that I had purchased since then and was very friendly polite and kind and very courteous about my needs to have considering that I'm in California. Then I had the pleasure of speaking with Brian and Gary and Brian who helped guide me while she was on vacation Leanne but otherwise they were also very kindand courteous and so very knowledgeable about this vehicle. Everything was so easy the process just went with a breeze I'm so very satisfied with my purchase and I couldn't be more happy that I chose this auto dealership to go through. I did thank you to everyone out there dealership that was involved and even if you werent you guys are awesome thank you so much. I didn't even have to step one foot in Texas to know that I was at the right dealership. The car that I purchased couldn't have been more well maintained when I received it here in California and was delivered properly on time and adequate to all of their and descriptions and videos I had previously seen. I would definitely recommend this dealership to anyone in Texas looking for buy a used luxury vehicle. If there was 12 Stars I would give it 12 Stars but I suppose five is the max so. Thanks again to Leanne who's a big help in all of this made this process so smooth and easy I appreciate your help very much thank you... More
Michelle Palermo
2025-10-01
I discovered my vehicle online and had a smooth, positive experience working with Leann during both the test drive and the purchase. From the moment I arrived, I appreciated that there was absolutely no pressure to buy. I mentioned that I would be comparing vehicles at other dealerships and wasn’t planning to make a decision that day, and Leann respected that completely. The atmosphere was comfortable and trustworthy, and their strong reputation felt well-earned. They typically provide all purchase documents on a USB drive, but because my computer only uses USB-C ports, they promptly emailed the files instead. Their flexibility and customer service made the entire process seamless. It is their practice to highly encourage and follow up with their customers to write these Google reviews, but all reviews are on our own discretion about what we include... More
Amanda Domaschk
2025-11-29
Exceptional Service from a True Professional Rating: ★★★★★ I recently purchased a car from Certified Auto Plex and had the pleasure of working with Fabio. The experience was outstanding. Fabio is courteous, knowledgeable, and efficient. He listened carefully to what I was looking for and matched me with a vehicle that was a perfect fit. He streamlined the entire process, from the test drive to the final paperwork, making it one of the easiest and most stress-free car purchases I've ever made.I highly recommend asking for him.... More
Marshall Harry
2025-08-19
I had a great experience at Certified Autoplex with Rich! Visiting the dealership was a spontaneous decision, and it happened to be the first one I stopped by—but I’m so glad I did. I absolutely love my Polestar 2! The price was very competitive, and the car was in excellent condition. Rich made the entire process smooth and stress-free. The loan application went quickly and easily, and I truly appreciated Rich's patience, care, and professionalism throughout. He made me feel valued, heard, and respected every step of the way. I highly recommend working with Rich if you're looking for a trustworthy and supportive car-buying experience!... More
Tanya Abel
2025-04-30
I had an awesome experience with Leann. Being that I'm out of state, she made the process super smoothe and easy. Leann was very attentive and had great communication throughout the entire process. She even followed up a few weeks later to see how I liked my new vehicle. I don't have any complaints. I love my car. I'm beyond pleased with the customer service I received. Thanks Leann you rock!!!!
Jenny Jen
2025-05-24
I recently purchased my dream car—an Audi e-tron GT—and had the absolute pleasure of working with Rich throughout the process. From our first conversation to final paperwork, he made everything smooth, stress-free, and even enjoyable. Rich was incredibly attentive, professional, and always quick to respond to my questions. What really stood out was how much he genuinely cared—not just about the sale, but about my experience. Even after I drove the car from Texas to Virginia, he checked in to make sure everything was going well. That kind of follow-through and thoughtfulness is rare and truly appreciated. I’m so grateful to have worked with someone who takes pride in what he does and goes above and beyond for his clients. If you’re looking for a knowledgeable and kind salesperson who puts people first, I highly recommend Rich.... More
Jess W
2025-05-08
Had an absolutely amazing experience being a first time car buyer. Leann was very professional, knowledgeable and made us feel extremely comfortable with the entire process. We are absolutely in love with our new car and could not have done it without her. Highly recommend coming to see our girl Leann!
Serena Pinter
2025-04-12
I just purchased a 2023 Genesis from them and had a great experience. Rich Hill was extremely helpful in expediting the sale (since I had limited time) and facilitated the shipment of the car to my home in TN. He was even kind enough to coordinate shipping my golf clubs with the car I just purchased. I’d do business with this dealership again for sure.
Van Rypel
2025-04-28
Been searching for months for a car for our soon-to-be 16 year old daughter. Highly recommend working with Leann. I contacted her and told her what we were looking for and she would send me cars that she thought fit our specifications. She sent me a LOT of cars. I had a million concerns on what to get my new driver and she stayed professional and never was bothered by all my questions. Finally we made a choice (and that was after looking around at other car dealers) and she made the buying process simple. She sent us the car info on a Wednesday, we purchased by Friday and we gave it to our daughter the next Tuesday. All before our car was even photographed for their website. THEN. Leann literally delivers the car at 8:30 at night to surprise our daughter (yes with a bow!). So while it was not “fun” choosing a car for our daughter, Leann made it as enjoyable and pleasant as possible. She’s so easy to work with, she does all the hard work for you and we got a 2019 with low mileage for a fair price. We are incredibly pleased with our purchase. Yes..our daughter was over the moon!... More
Nicole Montgomery
2022-01-27
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3340 Belt Line Rd, Dallas, TX 75234
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